Q: Where is Massage Unlimited located?

Q: Why should we buy a massage chair from you?

Q: How are your prices for massage chairs?

Q: Do you price match massage chairs?

Q: What if I don’t like the massage chair I received?

Q: What is the turn around time for my massage chair order?

Q: Will they help me bring the massage chair into the house?

Q: Is it safe to purchase from Massage Unlimited?

Q: When will my credit card be charged?

Q: Should I be concerned about purchasing a massage chair I have not tried? Convince me.

Q: I’m confused, what is better for a massage chair, leather or PVC vinyl? Which do you prefer?

Q: I heard some countries make massage chairs better than others? Is that true?

Q: I see many synonyms for massage chairs like massage loungers-Is there a difference?

Q: Do you offer financing?

Q: Do you charge sales tax?


Q: Where is Massage Unlimited located?

We are located in Sunny Fort Lauderdale, Florida, USA

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Q: Why should I buy a massage chair from you?

Buying a massage chair is an investment in your health and well being. You need a massage chair that meets your needs, budget and performs over the long term. Meeting your needs is of paramount importance to us. We only carry brands that have proven themselves through time and provide maximum enjoyment to you our customer. We are here first and foremost to educate you as to your massage chair options. We offer a broad selection, so you can find the right massage recliner for you. We make the buying process simple, by offering a free trial, free shipping, no sales tax (outside of Florida), lowest prices guaranteed and financing. Our goal is provide you with the best possible customer service. To meet that goal, we are here to educate you about your options to find the best massage chair for your needs. We are here for you! Let us help guide you to find the perfect massage chair for your needs.

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Q: How are your prices for massage chairs?

We know that you are looking for the most value for your money in a massage chair. We are constantly monitoring competitive offerings and adjusting ours to make sure we deliver the most value to you. We don’t have hidden charges. We have one price point. Our prices include: a free trial, free shipping, no sales tax (outside of Florida), extended warranty protection, lowest prices guaranteed and great customer service. When you are shopping for a massage chair, please make sure you compare the total price out the door. Beware of companies that put out a low price, but then add more charges later. Our goal is to get you the most value for you money!

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Q: Do you price match massage chairs?

We price match with proof of quotation. Please keep in mind that we provide pricing for the total sale, so we price match based on the total sale price out the door. We always want to make sure that we are comparing apples to apples. Give us a call with any questions and we will try our best to match it.

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Q: What if I don’t like the massage chair I received?

We want you to have the right massage chair to meet your needs. We offer you a free trial for 30 days. If you are not completely satisfied with your massage chair then you may return it. You may exchange it, upgrade or retain a refund. The only cost to you will be the shipping cost. For further information, please read our shipping and return/exchange policies. (Click here for instructions how to return your massage chair)

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Q: What is the turnaround time for my massage chair order?

We usually can ship your massage chair the day after you order is received. The shipping time will vary based on the delivery service chosen. In most cases, shipping of your massage chair will take 3-7 business days to arrive to your door.

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Q: Will they help me bring the massage chair into the house?

We provide you with three (3) shipping options. Our free delivery is for curbside delivery. Curbside delivery means the shipping company will bring the massage chair (in the box) to your front door, but not inside the house. You need to sign confirmation of delivery. We also offer Threshold delivery. Threshold delivery means that the shipping company will bring the massage chair inside the threshold of your front door (in the box). We also offer our premium White Glove delivery. White Glove delivery means that the shipping company will bring the massage chair into your house. They will bring the massage chair up a maximum of two (2) flights of stairs. They will un-box the massage chair. They will set up the massage chair and then remove all the packing material and box from your home.

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Q: Is it safe to purchase from Massage Unlimited?

Protecting your customer information is a vital concern to us. We respect your privacy and have many safeguards to protect your information. However, in order to maximize security, we take all orders by phone. This allows our customer service representatives to verify and confirm your order. We want you to feel secure in your purchase.

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Q: When will my credit card be charged?

Once we verify and confirm your massage chair order, then we will charge your credit card. We charge your credit card prior to shipment. If in the rare case, the color of your massage chair is out of stock. We may charge your credit card to reserve your massage chair on back order. This ensures that your massage chair will be shipped immediately upon receipt by us at Massage Unlimited.

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Q: Should I be concerned about purchasing a massage chair I have not tried? Convince me.

We realize that it is not always possible to try the massage chair you like before you buy. There are a limited number of places you can go to try massage chairs and not all brands are carried. This is why we offer the free trial. This enables you to try the massage chair up to 30 days with low risk. We encourage you to call us, so we can help you make the best informed decision for the best massage chair to meet your needs. We know massage chairs and we are here to help you get the right massage chair for you. Our sales reps will do their best to answer all your questions from comfort to performance. They are well trained experts and know massage chairs.

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Q: I’m confused, what is better for a massage chair, leather or PVC vinyl? Which do you prefer?

Honestly, it makes no difference which material you choose. If you love leather and can condition it and maintain it, then choose the leather. If you are into low maintenance, and require only cleaning with little conditioning, choose the PVC. One is not better than the other. Both are good, it really just depends what you are looking for in a massage chair.

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Q: I heard some countries make massage chairs better than others? Is that true?

If you go back 10 years, this was true. But nowadays, the quality level of the massage chairs has dramatically increased. All the premier massage chair manufacturers from Panasonic to Interactive Health to Omega Massage are assembling their massage chairs in China. Most manufacturers conform to international quality standards such as ISO 9001, but there are exceptions. China is home to the cheapest labor source for labor intensive manufacturing. However, China also has strategic access to vital sub-components. Sub-components such as PC boards, motors, clutch units and other electronic components, etc. are critical to the long term performance and reliability of your massage chair. The best manufacturers like Panasonic, Interactive Health or Omega Massage import their sub-components from Japan, Taiwan, or Singapore to China. They use high quality sub-components which makes their massage chairs the highest quality and most reliable on the market today. Here at Massage Unlimited, we have tested and tried all the premier massage chairs available, and we know the quality and reliability of the manufacturers.

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Q: I see many synonyms for massage chairs like massage loungers-Is there a difference?

We get asked about massage chairs by many different names. There are many synonyms for massage chairs out in the marketplace today. Some common synonyms are massage recliner, massage loungers, therapeutic loungers, robotic massage chairs, electric massage chairs, etc. These are just various names of the same product category. Just like any product, it may be known by other names. It's not important if a massage chair is called a massage recliner or robotic massage chair. What is important are the features important for you.

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Q: Do you offer financing?

We offer financing
  • No annual fee
  • Low minimum payments
  • Online account management
  • Exclusive cardholder benefits
  • Increased buying flexibility with a dedicated line of credit
  • *Subject to credit approval
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Q: Do you charge sales tax?

No, we do not charge sales tax if you live outside of Florida.

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Massage Unlimited
220 North East 16th Avenue, Suite 10
Ft. Lauderdale, FL 33301

Toll Free: 1-800-314-3795

For more information - info@massageunlimited.com